Shenzhen Caixin Technology Co., LTD.

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About Us

FAQ

  • Q1. Are you a factory or trading company?

    A:We are a factory.

  • Q2. Can I have a sample order for led light?

    A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

  • Q3. What about the lead time?

    A:Our products could be shipped by Sea, by Air or by Express. Which method to be used is based on the weight and size of the package and with consideration of customer's requirements. By sea: 10-30 days;By air: 5-10 days ; By express: 3-6days.

  • Q4. What's the shipping way, shipping time?

    A:Our products could be shipped by Sea, by Air or by Express. Which method to be used is based on the weight and size of the package and with consideration of customer's requirements. By sea: 10-30 days;By air: 5-10 days ; By express: 3-6days.

  • Q5. How to proceed an order for led light?

    A: Please send us your purchase order by Email, Fax, Skype, Whats App, Facebook or making a call, and we will send you PI as your approval. Please let us know the following information for your order.
    1) Product information: Quantity, Specification (Item , logo and Packing requirement)
    2) Delivery time required
    3) Shipping information: Company name, Detailed shipping address with zip code and Phone number.

  • Q6. Is it OK to print my logo on led light product?

    A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

  • Q7: Do you offer guarantee for the products?

    A: Yes, we offer 2 years warranty to our products.

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